12th Feb 2008
Outline - Day One
1 Business Case for Learning Measurement
a. Why metrics are a priority b. Review examples from companies stating its priority c. Exercise regarding your business case for learning measurement.
2 Current Trends in Learning Measurement Today
a. Review research results on learning measurement trends b. Review the need to measure human capital c. Exercise on measurement trends, how do you compare?
3 Review Human Capital Contribution Model
a. Provide an overview of the model’s five steps b. Present real-world examples of each step in practice c. Exercise on model
4 Overview of Learning Analytics and Measurement Models
a. Define components of comprehensive of analytics
b. Define the Kirkpatrick Levels I-IV Model
c. Define the Phillips Level V Model and the ROI Process
d. Exercise on measurement methodologies
5 Present Measurement Method that is Practical and Scalable
a. Discuss measurement challenges
b. Review components of measurement process
c. Present evaluations that provide ‘reasonable indicators’
d. Present technology tips to leverage for learning analytics using case examples
e. Exercise on practical and scaleable measurement methods
Day Two
1 Present Valuation Models of KnowledgeAdvisors
a. Discuss when to use each model
b. Review each model’s calculations
c. Provide examples of each model using case examples
d. Exercise on measurement models of KnowledgeAdvisors
2 Discuss Learning Key Performance Indicators
a. Review performance based indicators
b. Review operational based indicators
c. Discuss performance scorecards for learning and non-learning
d. Discuss the concepts of learning analytics dashboards
e. Exercise on key indicators
3 Change Management in Learning Analytics
a. Review Change Management Principles
b. Present results of change management research
c. Exercise on change management
4 Best Practices in Learning Measurement
a. Present best practices
b. Conclusions and Wrap Up
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