Webinars
HP CRM WebinarLearn how HP employed a performance support strategy to reduce training times and improve adoption of its new Siebel implementation and related sales processes across 20,000 employees worldwide.
Reuters Webinar
Learn from Charles Jennings, Global Head of Learning at Reuters, how a new approach to learning and performance challenges traditional training tactics. Also, Charles will share his review of a performance support implementation at Reuters' own customer service operations responsible for order management, provisioning, and billing.
Learn from Charles Jennings, Global Head of Learning at Reuters, how a new approach to learning and performance challenges traditional training tactics. Also, Charles will share his review of a performance support implementation at Reuters' own customer service operations responsible for order management, provisioning, and billing.
Last Updated: 19 March 2009
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Reuters Webinar
A leading global executive presents a new paradigm for better customer service with less employee training.
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Bersin Case Study
A leading e-learning analyst firm examines a global implementation of a performance support system for CRM.
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Performance Support White Paper
Learn how performance support improves employee performance while reducing costs.
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